Nailpure

Support

If you have any questions about the product you purchased, please don't hesitate to contact our team via email at: [email protected].

We are here to assist you with anything you need and to answer all your questions. Our goal is to ensure you achieve the best possible results with Nailpure, helping you restore healthy, strong, and beautiful nails—and the confidence to show your hands again safely..

We are committed to supporting you on this journey.

Typically, we respond to emails within 48 business hours.

Frequently Asked Questions

NailPure combines Undecylenic Acid (5%) and Tea Tree Oil—both clinically recognized for eliminating nail fungus—with nourishing oils (Almond, Flaxseed) and botanical extracts (Aloe Vera, Lavender) that strengthen keratin structure and accelerate regeneration. 

Its topical formula penetrates deep into the nail structure, delivering antifungal protection, intense hydration, and anti-inflammatory support to restore healthy nails, eliminate discoloration, and strengthen brittle nails—100% naturally.

Yes. NailPure is made in the United States. Its formula contains only natural ingredients for external use. All ingredients are tested for quality and safety. 

However, this product is FOR EXTERNAL USE ONLY. NEVER ingest. 

DO NOT USE if you:

  • Are pregnant or breastfeeding (consult your doctor first)
  • Are under 18 years old (consult a pediatrician)
  • Have irritated, wounded, or damaged skin
  • Are allergic to any ingredient

AVOID:

  • Contact with eyes or mucous membranes
  • Using with other creams, ointments, or liniments simultaneously
  • Applying with heating pad or warming device
  • Bandaging over the applied area

Application:

    • Use 4 times daily (twice in the morning and twice in the afternoon)
    • Use the included brush applicator to cover the entire nail surface
    • Use a cotton swab to work the solution into the cuticle area
    • For optimal absorption, lightly file the nail surface with an emery board before application
  • Wash hands after application

Best times:

  • In the morning (upon waking and after breakfast)
  • Afternoon/evening (before dinner and before bed)
  • When feeling discomfort in the nails
  • As directed by your healthcare professional

Keep away from excessive heat or flames.

FOR EXTERNAL USE ONLY.

Most of our customers choose the 6-bottle kit—which covers a complete 6-month treatment, includes free shipping, and offers the biggest discount per unit. 

This period is ideal for consistent use, especially if your nails are severely damaged, with recurrent fungus or persistent discoloration. Nails need to grow out completely to reveal the full transformation—and this takes 8 to 12 weeks. 

The longer you use it, the better you can manage nail problems naturally and effectively

Absolutely! NailPure is backed by an unconditional 60-day guarantee from the date of purchase. This means you have two full months to test the product at your own pace. 

If, after at least 30 days of consistent use (applying 4 times daily), you are not completely satisfied with the results, the product, or your overall experience, simply contact us at [email protected]. 

We’ll be ready to provide all the guidance and support you need.

Our mission is to bring natural restoration to people facing nail problems, persistent fungus, and brittle nails—especially those who’ve been told “it’s normal with age.” 

However, because we use imported natural ingredients (like high-purity Undecylenic Acid and premium Tea Tree Oil) and maintain small-batch production for quality control, stock is limited and can sell out quickly. 

If you’re seeing this page online, we recommend securing your kit today while stock is available.

Not at all!

Your purchase is a one-time order, with no automatic renewals, hidden fees, or surprise charges.

And if you ever have questions, our support team is ready to assist you with complete transparency and care.

Refund Policy

You have 60 days from the date of purchase to try Nailpure and experience the difference in your nails—greater clarity and brightness, stronger and more resilient nails, elimination of yellowing discoloration, and the confidence to show your hands in any situation without embarrassment.

Refund request rules

• The minimum trial period for the product is 30 days.

• You must begin the return process within 60 days of your purchase date.

• Only sealed bottles are eligible for a refund.

• The refund does not include shipping or any customs fees.

• The return shipping cost is the responsibility of the customer.

• A 20% restocking fee will be deducted from the total order amount.

Steps to request a refund

1. Request the Authorization Code

To start your return process, please contact our specialized team by email: [email protected].

2. Wait for processing

Once the returned items are received and verified:

• The refund will be issued to the original payment method.
• A 20% restocking fee will be applied and deducted from the total refund amount.
• It may take 5 to 10 business days for the refund to appear on your statement, depending on your financial institution.

You will receive a confirmation email once the process is completed.

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