Support

If you have any questions about the product you purchased, please don't hesitate to contact our team via email at: [email protected].

We’re here to help you with anything you need and to answer all your questions. Our commitment is to ensure you achieve the best possible results with Relax Pure, experiencing real relief from muscle pain, more comfort in your body, and greater freedom to live your days with lightness and movement.

We are committed to supporting you on this journey.
Typically, we respond to emails within 48 business hours.

Frequently Asked Questions

Relax Pure combines arnica oil, MSM, menthol, and botanical extracts scientifically recognized for their direct action on muscle pain relief, inflammation reduction, and tissue relaxation.

Its topical formula provides anti-inflammatory ingredients that penetrate the skin to soothe tense muscles, offers menthol and camphor for immediate relief sensation, and includes natural extracts like boswellia and ginger that fight localized inflammation — providing natural support for muscle pain relief, joint discomfort, and tension in a 100% natural way.

Yes. Relax Pure is produced in the United States. Its formula contains only naturally derived ingredients for external use.

All ingredients are tested for quality and safety.

However, this product is FOR EXTERNAL USE ONLY. NEVER ingest.

DO NOT USE if you:

  • Are pregnant or nursing (consult your doctor first)
  • Are under 18 years old (consult a pediatrician)
  • Have irritated, wounded, or damaged skin
  • Are allergic to any ingredient

 

AVOID:

  • Contact with eyes or mucous membranes
  • Using with other creams, ointments, or liniments simultaneously
  • Applying with heating pad or heating device
  • Bandaging over the applied area

FOR EXTERNAL USE ONLY.

Application:

  • Use once per day
  • Gently rub into desired areas (sore muscles, joints, tense areas)
  • Massage until completely absorbed
  • Wash hands with cool water after application

 

Best times:

  • After physical exercise
  • Before bedtime (for tense muscles)
  • When feeling muscle discomfort
  • As directed by your healthcare professional

 

Keep away from excessive heat or flame.

Most of our customers choose the 6-bottle kit — which covers a full 6-month treatment, includes free shipping, and offers the biggest discount per unit.

This time frame is ideal for consistent use, especially if you exercise regularly, have chronic muscle pain, or recurring joint discomfort.

The longer you use it, the more you can manage discomfort naturally and effectively.

Absolutely! Relax Pure is backed by an unconditional 60-day guarantee from the date of purchase. That means you have two full months to test the product at your own pace.

If, after at least 30 days of use, you are not completely satisfied with the results, the product, or your overall experience, simply contact us at [email protected].

We’ll be ready to provide all the guidance and support you need. 

Our mission is to bring natural relief to people facing muscle pain, joint discomfort, and chronic tension — especially those who’ve been told “it’s normal with age.”

However, since we use imported natural ingredients and maintain small-batch production for quality control, stock is limited and can run out quickly.

If you’re seeing this page online, we recommend securing your kit today while supplies last.

Not at all!

Your purchase is a one-time order, with no automatic renewals, hidden fees, or surprise charges.

And if you ever have questions, our support team is ready to assist you with complete transparency and care.

It’s simple. Click the button below to access our secure checkout page. Select your kit (we recommend the 6-bottle option for best results), fill out your information, and we’ll ship your Relax Pure supply directly to your door as soon as possible.

Refund Policy

You have 60 days from the purchase date to try Relax Pure and feel the difference in your body. Enjoy more comfort when you wake up, less tension throughout the day, relief in the most affected areas, and the feeling of regaining your mobility and well-being—safely, naturally, and without relying on constant medications.

Refund request rules

• The minimum trial period for the product is 30 days.

• You must begin the return process within 60 days of your purchase date.

• Only sealed bottles are eligible for a refund.

• The refund does not include shipping or any customs fees.

• The return shipping cost is the responsibility of the customer.

• A 20% restocking fee will be deducted from the total order amount.

Steps to request a refund

1. Request the Authorization Code

Before sending the product, request the RMA #260 (Return Merchandise Authorization), which is required to process your return.

2. Prepare the package

Send all sealed bottles from your order to our distribution center at the address below. Make sure to clearly write RMA #260 on the outside of the package.

Return address:

11870 62nd St N
Largo, FL 33773
United States

3. Include the documentation

Attach the original invoice. If you do not have it, include the following information inside the package

• Order number
• Full name
• Email address used for purchase
• Contact phone number

4. Wait for processing

Once the returned items are received and verified:

• The refund will be issued to the original payment method.
• A 20% restocking fee will be applied and deducted from the total refund amount.
• It may take 5 to 10 business days for the refund to appear on your statement, depending on your financial institution.

You will receive a confirmation email once the process is completed.

Copyright 2025 by Relax Pure. All rights reserved.